INSPIRATIONAL BUSINESS TALKS AND TRAINING
I am passionate about providing inspiring and thought-provoking talks, masterclasses and training at business events across the UK.
From 30 minute talks to day-long courses and industry-specific masterclasses, you can find out more about the topics
I cover and read recommendations on my one-page speaker summary (which you can download below).
Build a business that people fall in love with
Covering the main topics of Joy’s best selling book “The Five Star Formula”
In this talk you will learn:
+ The Five Star Formula for wow customer service.
+ How to make your clients fall in love with your business
+ How to re-imagine your client experience
Understanding Sales Through Service
Covering the main topics of Joy’s latest book “Sales Through Service”
In this talk you will learn:
+ Why your staff hate to sell – and how to create a sales force in your business
+ How to increase performance and increase profits
+ Sell more and serve better – so your customers thank you!
Unlocking the leader in you
From experienced leaders to newly appointed in the role, this is a thought-provoking and actionable talk – to get businesses set for success for high-performance growth.
In this talk you will learn:
+ The impact of leadership over management
+ Finding purpose beyond profit
+ Empowering those around you to succeed
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PROMOTIONAL IMAGES: JOY ZARINE SPEAKER (LONDON/UK)
